Reference

Terms Conditions

When you open an account with be 520, you accept the terms that govern deposits via bKash, Nagad and Rocket, game access, withdrawal procedures and eligibility.

Account rulesPayment termsEligibility standardsLive casino and slots
be 520 Terms Conditions
ACCOUNT PROTECTION

How We Handle Account Data

These terms also cover how we protect your account information, verify your identity for withdrawals, and handle disputes. We store your login credentials securely, verify bKash and Nagad payments against the mobile number you registered, and keep transaction records for audit purposes. If you want to request changes to your data or close your account, contact support with your username and a description of what you need.

Data Security

We encrypt your login credentials and payment details using industry-standard protocols, and we do not share your personal information with third parties except where required by law or necessary to process a bKash, Nagad or Rocket transaction.

Identity Verification

Before approving a withdrawal, we may ask you to confirm your mobile wallet number matches the one you used to deposit. This step prevents unauthorized withdrawals and ensures funds return to the account holder who made the deposit.

Dispute Resolution

If you believe a game result was incorrect or a payment was processed incorrectly, contact support within fourteen days with your bet ID or transaction reference. We will review the logs and respond with our findings within five business days.

Account Closure

You may close your account at any time by contacting support and requesting closure. We will process pending withdrawals, return any remaining balance to your registered bKash, Nagad or Rocket wallet, and deactivate your login within three business days.

TERMS HELP

Contact Us About Terms

If you have a question about any clause in these terms—eligibility, payment limits, account closure or dispute resolution—reach us through the channels below. We aim to respond within one business day and provide clear answers about your obligations and ours.

Live Chat Open the chat widget in your account dashboard to ask about a specific term, payment rule or eligibility requirement. Our team will walk you through the relevant clause and explain what it means for your account.
Email Support Send your terms question to our support address and include your account username and the clause you need help with. We will reply with a detailed explanation and any actions you need to take.
Account Settings Visit your account settings page to review the terms you agreed to when you registered, download a copy for your records, or submit a formal request to close your account if you no longer agree with the terms.

Terms & Conditions FAQ

You must be at least eighteen years old and located in a region where local law permits online gaming. We cannot guarantee access in all areas of Bangladesh; eligibility depends on your jurisdiction and local regulations.

Using another person's bKash, Nagad or Rocket account violates our terms and may result in account suspension. Withdrawals will be blocked until you verify that the payment method belongs to you and matches your registered mobile number.

Yes. We may update the terms from time to time and will notify you via email or an account message. Continued use of your account after the update means you accept the new terms. If you disagree, close your account before the change takes effect.

You must contact support within fourteen days of the game round in question. Include your bet ID and a description of the issue. We will review the logs and respond within five business days with our findings.

We store your username, registered mobile number, transaction history and login activity. This data is used to verify withdrawals, prevent fraud and comply with audit requirements. You can request a copy of your data or ask us to delete it by contacting support.

Contact support and request account closure. We will process any pending withdrawals, return your remaining balance to your registered bKash, Nagad or Rocket wallet, and deactivate your login within three business days. No fees apply to voluntary account closure.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.